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Support

How can we help?

Fill in the form; your request goes to our support team and we reply to the email address you give.

Describe it in a few sentences. Do not include passwords.

Write to us directly

If you would rather not use the form, you can email us.

[email protected]

Deleting your account and data

  1. 1 In the app, open Settings and tap “Delete account”. Your account and everything tied to it, photos and message attachments included, is removed permanently.
  2. 2 If you cannot get into the app, choose “Delete my account” as the topic in this form and write from the email address of your account. Once the request is verified, we delete the account for you.

An expert account whose packages have been bought cannot be deleted from the app, because clients’ records depend on it; write to us here in that case too.